Contact Us

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To start a return, you can contact us at Eternallitecandles@gmail.com 

You can always contact us for any return question at  Eternallitecandles@gmail.com

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive a broken candle, so that we can evaluate the issue and make it right. 

Exchanges 

Please contact us about exchanges at  Eternallitecandles@gmail.com